Política de privacidade

This Privacy Policy explains how NORVEN collects, uses and shares personal information when you visit our store, make a purchase, create an account, contact us or otherwise use our services.

Information We Collect

Depending on how you use the store, we may process contact details, billing and shipping information, order and transaction information, account details, communications, device and browser information, IP address, and information about how you use the website.

Why We Use Your Information

We process personal information where necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests such as fraud prevention and service improvement, or where you have given consent, including for certain marketing or cookie-related activities.

Service Providers

We may share information with service providers that help us operate the store, including Shopify, payment processors, fulfilment and shipping providers, analytics providers, customer-service tools and marketing providers where permitted by law. These providers may process data in countries outside your country of residence.

International Transfers

Where personal data is transferred outside the European Economic Area or another protected jurisdiction, we use appropriate safeguards where required by applicable law.

Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including fulfilling orders, maintaining required business records, resolving disputes and complying with legal obligations.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to the processing of your personal information, and to request data portability. Where processing is based on consent, you may withdraw that consent at any time. You may also have the right to lodge a complaint with your local data-protection authority.

Marketing

You may unsubscribe from promotional emails at any time using the unsubscribe link in the message. Transactional communications relating to orders and accounts may still be sent where necessary.

Cookies

Our store and service providers may use cookies and similar technologies for essential store functions, preferences, analytics and advertising. Where required, non-essential cookies will be used only in accordance with your consent choices.

Contact

For privacy questions or to exercise your data-protection rights, contact norventeam@gmail.com. NORVEN is the controller for personal data processed for this store, subject to the additional legal business information that will be provided on our Contact Information / Legal Notice page before launch.